Founder Shift
C / CONFIGURE™ — Delivery Model

Build a more profitable delivery model

Turn one clear agency offer into a practical operating model: value flow, functions, roles, Human:AI allocation, ownership and founder involvement.

Start with CONFIGURE™ → Book a discovery call first
Who this is for

Works best when

  • Your offer is clear but delivery still feels messy and inconsistent
  • You changed your offer and the current team structure no longer fits
  • You are not sure which roles you actually need
  • You want to redesign delivery before making any hiring or cutting decisions

We design the delivery model from the offer outward, not from your current org chart. The goal is to identify what the work actually requires — then decide what to do with the people you have.

What you walk away with

A Delivery Operating Blueprint, ready to implement

01

End-to-end delivery flow from sale to client outcome

02

Required functions and roles for your offer

03

Current versus required role coverage

04

Human:AI work allocation across the delivery model

05

Decision rights and ownership per function

06

Founder touchpoints — where you stay in and where you step out

07

Top 5 changes to make in the next 30 days

08

A handoff session walking your team through the full blueprint

What we need from you

What to bring

Before we start, we ask you to share:

  • Your offer and its promised outcome
  • Your current delivery workflow
  • Your current team structure or org chart
  • Role descriptions if you have them
  • AI and automation tools you currently use
  • Relevant SOPs and recurring delivery problems
How it works

Diagnose. Design. Build. Hand off.

Timeframe: 5 to 7 business days from the point we have what we need from you.

  1. 01Structured intake and document review
  2. 0290-minute mapping session — we map the delivery flow, functions, roles and founder involvement
  3. 03Internal operating model draft
  4. 0460-minute redesign and debrief session with you
  5. 05Handoff — you leave with the full Delivery Operating Blueprint and the 30-day priorities
In practice

When it works

Manuel Pistner
Manuel PistnerBright Solutions
Before

The offer had been repositioned but the delivery model behind it had not changed. The team structure no longer fit the work. Delivery was still improvised and founder-dependent, with too many roles and unclear ownership.

After

The operating model was rebuilt around the new offer. Fewer roles, cleaner delivery, faster execution. The work stopped routing back through Manuel.

This is part of the broader transformation that shaped SHAPE™, CONFIGURE™ and DECOUPLE™.

Questions about CONFIGURE™

Before you start

Yes. We design around what the offer needs to look like, not what is currently happening. You implement the changes at the pace that works for your delivery commitments. Most founders find the clarity from the blueprint alone helps them make better decisions in the short term even before anything is formally changed.

That possibility exists and it is better to know it than not. CONFIGURE™ tells you what the delivery model actually needs, not what you should do with your current team. What you do with that information is your decision.

The deliverable is a specific Delivery Operating Blueprint for your offer — end-to-end delivery flow, defined roles, clear ownership and a 30-day priority list. It is designed to be implemented by your team without ongoing involvement from us.

Ready for delivery that works without you?

Start with CONFIGURE™ now, or book a discovery call to confirm it is the right starting point for your situation.

Start with CONFIGURE™ — €2,750 → Book a discovery call →

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