Founder Shift
E / EXAMINE™ — Reliability

Fix the workflow that keeps breaking

Diagnose why one recurring workflow keeps breaking, find where exactly it fails, and redesign the smallest set of changes needed to make it reliable.

Start with EXAMINE™ → Book a discovery call first
Who this is for

Works best when

  • Things keep getting missed or dropped between people
  • Projects work until something gets lost in a handoff
  • The same kind of problem comes up again and again regardless of how many times it has been fixed
  • People point fingers when something breaks because it is genuinely unclear who was responsible

EXAMINE™ is for when the workflow itself repeatedly breaks, even if ownership is nominally clear. If the issue is that ownership and authority are simply not defined, LEAD™ may be a better starting point. If many failure points are ultimately being rescued by the founder, DECOUPLE™ is the natural next step.

What you walk away with

A clear map of what breaks and how to fix it

01

A workflow map showing exactly where and why the workflow breaks

02

Each failure point labelled by root cause

03

The 3 to 5 highest-leverage repairs

04

Redesigned handoffs, decision points and information flow

05

A handoff session walking your team through what changes and why

What we need from you

What to bring

Before we start, we ask you to share:

  • The workflow you want to examine
  • The roles involved
  • Any SOP or process documentation that exists
  • Recent examples of missed or delayed work
  • Recurring errors and escalations
  • Where you currently step in to rescue the workflow
How it works

Diagnose. Design. Build. Hand off.

Timeframe: 3 to 5 business days from the point we have what we need from you.

  1. 01Structured intake
  2. 0290-minute session focused on how the workflow actually runs, not how it is supposed to run
  3. 03Internal analysis identifying the exact failure points and root causes
  4. 0430-minute debrief with the repair plan
  5. 05Handoff — your team leaves knowing exactly what breaks, why, and what changes first
In practice

When it works

Nils Helset
Nils HelsetDigiFarm
Before

Workflows existed on paper but broke in practice. Things fell through the cracks at the transitions between people, no clarity on who was responsible when they did, and the same problems kept recurring.

After

The exact failure points identified and repaired. Processes tight enough to pass M&A due diligence at exit — which required that the business could run reliably without the founder in the middle.

This is part of the work that shaped LEAD™ and EXAMINE™.

Questions about EXAMINE™

Before you start

Usually because the fix addressed the symptom and not the root cause. A missed handoff gets a reminder added. A dropped task gets a checklist. But the underlying reason — unclear ownership, missing information at the wrong moment, a decision that nobody is authorised to make — stays in place. EXAMINE™ goes to the root cause, not the surface fix.

The right workflow to start with is the one that breaks most often and costs the most when it does — in time, rework, client trust or founder involvement. If you are not sure, the discovery call will help you identify it.

It is worth checking. Sometimes what looks like a people problem is actually a design problem — the person does not have the information, authority or clear handoff they need to do the job reliably. EXAMINE™ makes that visible. If it turns out the workflow design is sound and the issue is genuinely with the person, we will tell you that clearly.

EXAMINE™ scopes to one workflow. That focus is what makes the diagnosis specific enough to be useful. If more than one workflow is breaking, we start with the one costing the most right now and revisit others afterward.

Ready to stop fixing the same workflow?

Start with EXAMINE™ now, or book a discovery call to confirm it is the right starting point for your situation.

Start with EXAMINE™ — €1,750 → Book a discovery call →

Not sure this is the right module? Run the SCALED™ diagnostic first →

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